Privacy Policy

1. Data Collection
We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) from our users:

  • Personally Identifiable Information (PII): Includes your name, billing/shipping address, email address, phone number, and payment information when you make a purchase.

  • Non-Personally Identifiable Information (Non-PII): Such as IP addresses, browser type, device identifiers, and browsing behavior through cookies and similar tracking technologies.

 
2. Methods of Data Collection
We collect data through the following methods:

  • Purchases: When making a purchase, we collect transaction details including your payment method (via third-party payment gateways) and delivery preferences.

  • Cookies and Web Beacons: We use cookies to track your interactions on the Site, improve user experience, and facilitate advertising and marketing efforts.

  • Log Files: Automatically collect information such as your IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.

 
3. Use of Your Information
We use the information collected for the following purposes:

  • To Process Transactions: Your payment and shipping details will be used to fulfill orders and ensure proper delivery.

  • Customer Support: We use your contact information to respond to inquiries, troubleshoot issues, and provide after-sales support.

  • Marketing and Promotions: With your consent, we may send you marketing emails or promotional offers. You can opt out of such communications at any time.

  • Website Improvement and Analytics: We use data to understand user behavior and improve the Site’s functionality and performance through analytics tools like Google Analytics.

 
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your information with third parties in the following situations:

  • Service Providers: We may share data with payment processors, shipping carriers, and other service providers to facilitate your transactions.

  • Legal Obligations: If required by law or in response to valid legal requests (e.g., subpoenas), we may disclose your personal data.

 
5. Data Security
We implement security measures such as Secure Socket Layer (SSL) encryption and data anonymization to protect your information from unauthorized access or disclosure. Despite these measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
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8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any changes constitutes acceptance of the revised policy.
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9. Contact Us
For more information, questions, or concerns about this Privacy Policy, please contact us at: 
TheHeavenMachineTeam@gmail.com